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Policies for Lincoln Bus Tours
 
OUR RATES INCLUDE:
 
 
1.
 All transportation as listed in itinerary.
 
2.
 Personal escort accompanies some tours.
 
3.
 Fare based on double occupancy and private bath per room. Triple and Quad rates available on some tours.
 
4.
 Sightseeing and admissions as listed in itinerary, unless changes are made due to circumstances beyond our control. If you do not take advantage of sightseeing or admissions included on itinerary, there can be no refund.
 
5.
 Tips for handling luggage in and out of hotels/motels.
 
6.
 Meals only when and where mentioned in itinerary.
 
ALL PRICES ARE SUBJECT TO CHANGE.
 
Make all payments to LINCOLN BUS LINES, INC. Gift cards are available.
NOTE: Any child occupying a seat is expected to pay the full fare and must sit with a parent or adult accompanying him/her.
 
GRATUITIES:
 
 
Included are all necessary tips to bellmen, wait staff and step-on guides throughout the tour. Gratuities to company drivers and escorts, because of a personal nature, should be extended on an individual basis, determined by your evaluation of the services provided. If you have questions about tipping, ask your reservationists
 
DESTINATION DEPARTURES:
 
 
ALL TOURS leave Hanover from the terminal at 10 W. Elm Avenue; York from DICK’S CLOTHING AND SPORTING GOODS (off Rt. 30 By-pass, Kenneth Rd., West York); and some tours from Capital City Airport, New Cumberland, PA. PLEASE CHECK WITH THE OFFICE FOR ADDITIONAL PICK-UP POINTS. For pick-up points other than our regular points, it is the responsibility of the patron to get parking permission.
 
ON TOURS TO CANADA:
 
 
A valid passport book or passport card is the only form of identification/proof of citizenship that will be accepted to cross a U.S. border by a motor vehicle. If you do not have a passport book or card, applications can be found online at travel.state.gov, at the United States Post Office or the Prothonotary’s Office in any County Courthouse.  Allow sufficient time for processing, if you need to obtain a passport book or passport card.
 
RESERVATIONS:
 
 
1.
 When making reservations, please give name, address and phone number of each person and manner in which you wish to room. (We will try to get your rooms close together.) Indicate pick-up point. If you are traveling alone, give next of kin (name, address, phone and relationship.) If you have special needs please also advise reservation receptionist.
 
2.
 Deposit requirement for each reservation is as follows and must be paid within two weeks of making the reservation:
 
 
Any tour with an event ticket (Broadway shows, NASCAR, etc.) will require a deposit based on the ticket event price. Check when making reservations. For all other tours:
 
 
 
Tours to $250.00 $25.00 deposit/person
Tours from $251.00 to $500.00 $50.00 deposit/person
Tours from $501.00 to $1000.00 $75.00 deposit/person
Tours from $1001.00 and up $100.00 deposit/person
 
 
For multiple day trips, the deposit requirement is based on double occupancy, per person.
 
3.
 BALANCE ON ALL RESERVATIONS IS DUE 30 DAYS BEFORE DEPARTURE DATE. TICKETS WILL BE ISSUED WHEN FINAL PAYMENT IS MADE. YOU WILL NOT BE BILLED.
 
CANCELLATIONS AND REFUNDS:
 
 
1.
 A full refund will be given for any cancellation made at least 30 days prior to departure. Any cancellation made within 30 days prior to departure will be subject to a cancellation fee of $10.00 per person per day plus any non-refundable expense. Please understand that although your reasons for cancellation may be illness or family emergency, many suppliers of tour features will not make ANY refunds, regardless of the circumstances, therefore LINCOLN BUS LINES, INC. will be unable to make a refund to you. The charge(s) will be deducted from your payment before your refund is made. NO REFUND WILL BE MADE UNTIL TICKET (S) OR RECEIPT IS RETURNED TO THE OFFICE.
 
2.
 On tours with an event ticket, a full refund will be made only if your tickets are resold. SORRY, NO EXCEPTIONS.
 
3.
 NO REFUND WILL BE GIVEN TO PEOPLE WHO FAIL TO SHOW UP ON THE DAY OF THE TOUR. NO EXCEPTIONS.
 
LUGGAGE:
 
 
1.
 On a tour, one piece of luggage will be allowed. Place a WHITE LUGGAGE TAG (issued after final payment is made) on this piece of luggage.
 
2.
 We suggest your carry-on bag be a small soft-sided tote. The opening for the luggage rack is only 9 inches high and slopes from front to back. You will be expected to handle and be responsible for your carry-on bag at all times.
 
SINGLE ROOMS:
 
 
Single rooms are limited. Special arrangements must be made for them in advance and at additional cost. Any person who is traveling alone will be required to pay the additional cost of a single room, unless we are able to find a partner, then the cost of the single would be refunded after the trip returns. PAYMENT FOR A SINGLE ROOM DOES NOT INDICATE THAT YOU WILL HAVE A SINGLE SEAT ON THE COACH.
 
SEATING:
 
  Specific seat reservations are not made for any tour. ALL PATRONS ARE REQUIRED TO CHANGE SEATS AS REQUESTED BY THE DRIVER OR ESCORT.
 
1.
 Single persons will be asked to share a seat with other singles so as not to separate two persons traveling together.
 
2.
 If an odd numbered group (3, 5, 7 people) is traveling together, the entire group may not be able to be seated together, especially if the coach is full. The odd-numbered person may have to share a seat with someone outside the group or with another single person.
3.
 Because of seat rotation, no group of people traveling together can expect to remain together while being transported on the coach.
 
4.
 In the event that a single person or an odd-numbered person traveling in a group does not want to share a seat with another single person, that individual must purchase two (2) full-fare tickets.
 
MEMBERSHIP:
 
 
1.
 We reserve the right to reject or terminate (this rule will apply also while en route) the membership of any person the management may consider objectionable to a select group.
 
2.
 Any of the following actions (but not limited to these) will be considered sufficient cause to warrant the removal of a person or persons from the coach: refusal to follow policies as stated herein; conduct which is prohibited by law; conduct that may lead to injury or property damage; conduct that would interfere with the driver's ability to operate the coach safely; conduct which is objectionable to others (including repeated tardiness), and refusal to participate in the seat rotation plan.
 
3.
 We reserve the right to make any changes in routing or hotels/motels made necessary by conditions beyond our control.
 
RESPONSIBILITY:
 
 
1.
 While every effort is made to handle luggage as carefully as possible, we cannot assume liability for loss or damage due to breakage, fire, water, theft, pilferage, etc.
 
2.
 Lincoln Tours, Inc. shall not be held liable for the loss of any property or valuables left on a coach when the coach is not used for transportation (break, meal and hotel stops). In addition, anything left on the coach shall be considered left there at the owner’s risk.
 
3.
 Articles left on the coach will be disposed of within 30 days if they are not claimed. The office will not mail any articles left on the coach
 
4.
 The right is reserved to operate a tour or portion thereof without an escort should there be insufficient bookings to warrant this service.
 
5.
 Trips as scheduled are subject to cancellation if an insufficient number of reservations have been made.
 
6.
 BECAUSE OF PRE-PAYMENTS REQUIRED BY HOTELS AND ATTRACTIONS, WE STRONGLY RECOMMEND THAT YOU SIGN UP AS EARLY AS POSSIBLE FOR ANY TOUR OF INTEREST TO YOU.
 
ITINERARIES:
 
  Itineraries are available in the lobby of Lincoln Bus Lines terminal. You may call the office to have itineraries mailed to you. Please remember that all itineraries remain tentative and subject to change as deemed necessary. When change becomes necessary, our intention is to provide equal or better service.
 
COACHES:
 
  Our coaches are equipped with air-conditioning, air-ride suspension, large tinted picture windows, lavatory, public address system, cellular phone, and video equipment.
 
SMOKING/ALCOHOL:
 
 
1.
 NO SMOKING OR ALCOHOLIC BEVERAGES ARE ALLOWED ON OUR TOUR COACHES.
 
2.
 We will request all non-smoking rooms when making hotel/motel reservations.   If you need to have a smoking room please make this known when signing up.
 
PARKING:
 
 

HANOVER – On-street parking is available. There is limited outdoor parking on our lot for our extended tours. Check at the office the morning you are leaving for parking instructions.

YORK – at Dick’s Clothing and Sporting Goods (off Rt. 30 By-pass, Kenneth Rd., West York); there is parking along the fenced area to the right of the building.

NEW CUMBERLAND – Capital City Airport; there is parking outside the white-lined area of the public parking lot located at the corner of Airport Dr. and Market St. (across the street from the Airport Terminal).

Parking is for your convenience only and no liability is assumed for vehicle, contents or personal safety by LINCOLN TOURS or the owners/operators of any parking lot. CARS NOT PARKED ACCORDING TO INSTRUCTIONS MAY BE TOWED AT OWNER’S EXPENSE.
 
GIFT CARDS:
 
 
The perfect GIFT for Christmas, birthdays, anniversaries or other occasions. Available in any amount you choose. Call today and give the gift someone will always remember. Call (717) 637-7104 or (800) 233-1400.
 
TRIP INSURANCE:
 
 
You can protect yourself and your vacation investment with Basic or Deluxe Travel Protection Insurance available through Access America. Details and information available at our office.
 
TIME:
 
 
Eastern Standard Time or Eastern Daylight Saving Time is used while in effect in York County, Pennsylvania.
 
CHARTER GROUPS:
 
 
We welcome the opportunity to help your group plan its next trip. For a trip from one to thirty days in length, our experienced charter personnel can help you put together an excellent package. This package would include transportation, lodging and attractions. Request a charter.
 
SPECIAL NOTE: Top
 
 
Due to the uncertainty of fuel prices it may become necessary to add a surcharge to each ticket to cover a fuel price increase.
 
 
Copyright 2012. Lincoln Bus Lines